Shipping and Return Policy

Store Security
Providing you a secure online experience is one of our highest priorities. We recognize that your privacy and security are of the utmost importance, and have devoted a great deal of effort to ensure that your personal information is safeguarded. Your transactions are supported by industry-standard data encryption: SSL (Secure Sockets Layer) Encryption.

Refund Policy
All sales are final.

Shipping Policy
Orders ship next business day. We ship media mail from 27 W. Lancaster Ave., Ardmore, PA 19003.

Returns Policy
There will be a “no return” policy on any items unless they are damaged upon arrival. Items that are received as damaged must be reported within one week of receipt.

Internet Orders from www.JLPhiladelphia.org
Contact us via email at thriftshop@jlphiladelphia.org to report damaged items within one week of receipt to arrange for replacement and return of the damaged merchandise.